Frequently Asked Questions
- Yes. All team members undergo rigorous criminal background checks. Our company is fully bonded, licensed, and carries comprehensive liability and workers’ compensation insurance.
We follow strict security protocols. All keys, fobs, and alarm codes are securely coded and tracked. Our team logs in and out of your facility electronically, ensuring complete transparency.
Yes. We provide all commercial-grade equipment and professional cleaning supplies. If your facility requires specific products or the restocking of restroom supplies, we can easily integrate that into your service plan.
Our standard service includes emptying trash and recycling bins, dusting all open surfaces, vacuuming carpets, mopping hard floors, sanitizing breakrooms or kitchenettes, and thoroughly cleaning and disinfecting restrooms.
We utilize a strict color-coded microfiber system. Different colors are used exclusively for restrooms, breakrooms, and general work areas. We also use high-quality, professional disinfectants to ensure a hygienic environment.
Yes. In addition to routine janitorial services, we provide specialized add-ons upon request. This includes commercial carpet cleaning, hard-floor stripping and waxing, and professional window washing.
Yes. We offer flexible scheduling, including late evenings, nights, and weekends. Our team works discreetly to ensure your daily operations, employees, and clients are never disrupted.
We understand that business needs fluctuate. Whether you need to increase the frequency of cleanings for a special event or adjust the schedule seasonally, we can adapt your service plan with advance notice.
We offer flexible agreements tailored to your business. While we provide annual contracts with locked-in rates, we also offer month-to-month service agreements that can be customized to your needs.
You will be assigned a dedicated point of contact or account manager. You can reach us via phone or email, and we also provide an on-site communication log for direct daily updates with the cleaning crew.
Yes, we are committed to sustainability. Upon request, we use eco-friendly, non-toxic, and biodegradable cleaning products that are safe for your employees, clients, and the environment. These green products deliver the same high level of cleanliness and sanitation as traditional chemicals without the harsh fumes or environmental impact.