Privacy Policy/Imprint

**Effective Date: August 18, 2026**

Welcome to the website of
**Tero Group USA**.
We are committed to protecting your privacy and ensuring a secure experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any mobile versions or related platforms (collectively, the “Site”).

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

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1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you:

* Register with the Site or fill out a contact form.

* Participate in various activities related to the Site, such as our pre-launch comments or promotional offers.

* Request information about our premium services (e.g., commercial cleaning, strategic logistics, or security operations).

* Employment Application Data: Information you provide when applying for a position with us, including employment history, resumes, references, and responses to background check authorization queries.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

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2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

* Administer promotions, pre-launch deals, and marketing campaigns.

* Respond to customer service requests, inquiries, and comments.

* Send you newsletters, updates, or promotional materials regarding our upcoming official launch.

* Monitor and analyze usage and trends to improve your experience with the Site.

* Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

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3. Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, and customer service. These providers only have access to information necessary to perform their limited functions.

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4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Protected Health Information (HIPAA): Our Site is intended for general business inquiries and job applications. Please do not submit any Protected Health Information (PHI) or patient data through our contact forms, as this Site is not designed to store or process HIPAA-regulated medical records.

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5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

**Access and Rectification:**
The right to request access to and correction of your personal data.

**Deletion:** 
The right to request that we delete your personal data.

**Opt-Out:**
The right to opt-out of receiving future marketing communications from us at any time.

To exercise any of these rights, please contact us using the information provided below.

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6. Childrenโ€™s Privacy
Our services and this Site are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take immediate steps to delete such information from our servers.

7. Updates to This Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the “Effective Date” at the top of this Privacy Policy. You are encouraged to review this Privacy Policy periodically to stay informed of updates.

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8. Use of Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC (“Google”), to analyze and systematically evaluate the traffic and visitor behavior on our website. This deployment is designed to comply with applicable United States privacy regulations and the laws of the State of North Carolina.

**Information We Collect and Process:**

Google Analytics uses cookiesโ€”small text files stored on your computerโ€”or similar tracking technologies to collect information about how you interact with our website. The information generated may include:

  • Your anonymized IP address (truncated before storage)
  • Device type, browser type, and operating system
  • Referral URLs (the website you came from)
  • Pages visited, time spent on each page, and click interactions

**Purpose of Data Collection:**

The data collected is used strictly to understand website performance, improve user experience, and optimize our services. We do not use this data to personally identify individual users, nor do we merge it with other personally identifiable information (PII).

**Data Transfer and Storage:**

The information generated by the tracking code is transmitted to and stored by Google on servers typically located in the United States. Google will use this information on our behalf to evaluate website usage and compile reports on website activity. Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.

**Your Choices and Opt-Out Options:**

You can prevent Google Analytics from tracking your activity on our website through the following methods:

  • Browser Settings: You can refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that doing so may limit the full functionality of this website.
  • Google Opt-Out Browser Add-on: You can download and install the official Google Analytics Opt-Out Browser Add-on available at: https://google.com
  • Consent Management: You can adjust your tracking preferences at any time via our website’s integrated cookie consent banner.

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9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

**Tero Group USA**

Email: contact@terogroupusa.com  

Charlotte, North Carolina  

ยฉ 2026 TeroGroupUSA LLC.All Rights Reserved.